Delivery & Returns

Delivery

Coronavirus (COVID-19) Information

All deliveries shall be delivered by leaving the parcels in the distance of 2 metres from the consignee, without making any contact.

There may be slight delays in despatching your order due to high demands. We will notify you of any delays via email.

General Information

All prices featured are Inclusive of VAT. All orders over £65 are FREE from delivery charges for UK mainland customers. A Standard Delivery Charge of £7.75 will be applicable to all orders that fall below this amount.

The Lead times featured on our website for all our products are only to be used as a guide and in some cases they can of course be improved.

In some rare circumstances, there may be an increased delay in getting your order to you, but we will endeavour to inform you as soon as possible.

 

Returns

Claims for non-receipt, discrepancies or damaged goods must be notified in writing to us within 48hrs from receipt of delivery.

In the event that goods need to be returned, please contact us to arrange this.

Should you wish to return any unwanted item (provided the item is in its original condition and original packaging) please notify us within 48hrs of receipt of delivery.

Once the goods have been returned to us, provided the item meets the criteria above, a full refund will be made to you within 7 working days.